Please read these Terms carefully. By accessing or using CrowdVeil, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Most Of Us Seek Excellence LLC, doing business as M.O.U.S.E. LLC ("Company," "we," "us," or "our"), governing your access to and use of the CrowdVeil platform, website (crowdveil.app), mobile application, and all related services (collectively, the "Service").
By creating an account, joining our waitlist, or using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.
To use the Service, you must:
CrowdVeil is a privacy-first digital commerce platform that enables users to make anonymous online purchases of digital goods and services. The Service operates by:
You must create an account to access the Service. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at security@crowdveil.app if you suspect unauthorized access to your account.
Each user may maintain only one CrowdVeil account. Creating multiple accounts is a violation of these Terms and may result in termination of all associated accounts.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service to:
Important: CrowdVeil is a privacy tool, not an anonymity tool for illegal activity. We are committed to full compliance with all applicable financial regulations and cooperate with law enforcement when legally required. Accounts used for prohibited activities will be terminated immediately.
The Service is offered through subscription plans as listed on our pricing page. Current plans include:
We reserve the right to modify pricing with 30 days' notice to existing subscribers.
Subscription fees are billed monthly in advance. By subscribing, you authorize us to charge your linked payment method on a recurring basis until you cancel.
In addition to subscription fees, individual transactions processed through the Service may be subject to fees as disclosed at the time of purchase. These may include currency conversion fees, processing fees, or merchant-specific surcharges.
Subscription fees are non-refundable except as required by applicable law. For transaction disputes related to purchases made through the Service, please contact us at support@crowdveil.app. We will work with you and our payment partners to resolve disputes in accordance with applicable card network rules.
When you initiate a purchase through CrowdVeil, we generate a unique virtual card funded with the exact purchase amount from your linked payment method. The merchant receives payment from our corporate entity. You receive the digital goods or service directly.
Transactions may be subject to per-transaction limits, daily limits, and monthly limits as determined by your subscription plan and applicable regulatory requirements. We reserve the right to adjust limits at any time.
If a transaction fails due to insufficient funds, payment method issues, or merchant rejection, the virtual card will be voided and no charge will be applied. If funds were debited but the transaction was not completed, we will initiate a refund to your linked payment method within 5-10 business days.
Certain merchants may not accept virtual cards or may have fraud prevention systems that block pooled transactions. CrowdVeil does not guarantee compatibility with all merchants. We maintain a list of known compatible and incompatible merchants within the app.
The Service, including its design, features, content, software, and documentation, is owned by the Company and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes in accordance with these Terms.
You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.
The Service integrates with third-party services, including payment processors, issuing banks, and identity verification providers. Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the actions, content, or practices of third-party services.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:
You may cancel your subscription and close your account at any time through the app settings or by contacting support@crowdveil.app. Cancellation takes effect at the end of the current billing period.
We may suspend or terminate your account at any time, with or without notice, for reasons including but not limited to:
Upon termination, your access to the Service will cease immediately. Any pending transactions will be completed or refunded as appropriate. Provisions that by their nature should survive termination (including liability limitations, indemnification, and dispute resolution) will survive.
Before filing any formal legal action, you agree to first contact us at legal@crowdveil.app and attempt to resolve the dispute informally for at least 30 days.
If informal resolution is unsuccessful, any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall take place in the State of California, or remotely by mutual agreement.
You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in class action lawsuits or class-wide arbitration against the Company.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.
We may modify these Terms at any time. If we make material changes, we will notify you by email or through a prominent notice in the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes.
If you have questions about these Terms, please contact us: